Confidential
Drain Technician
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Job Description
Drain Technician
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Pay
Commission-Based + Spiffs
### Job Description
Apollo Plumbing Heating & Air Conditioning is a full-service plumbing, drain cleaning, sewer repair, and HVAC company serving the Portland and Vancouver metro areas for over 41 years. We are family owned and operated, and we pride ourselves on providing honest, high-quality service. We’re looking for a driven and motivated Drain Technician to join the Apollo family!
As a Drain Technician, you play a key role in diagnosing and resolving residential drain and sewer issues. This position focuses on clearing clogged drains, performing camera inspections when needed, identifying underlying problems, and recommending appropriate repair or replacement solutions. This is a customer-facing, commission-based role ideal for technicians who are confident in their skills and motivated by performance-based earnings.
### YOUR ROLE AT APOLLO PLUMBING
- Diagnose and clear residential and commercial drain and sewer line blockages
- Operate drain cleaning equipment, including cables, jetters, and cameras
- Perform camera inspections to identify underlying drain or sewer issues
- Clearly explain findings and solutions to customers in their homes
- Recommend drain repairs, sewer repairs, or full sewer line replacement when necessary
- Provide honest, solution-based options tailored to customer needs
- Deliver exceptional customer service to earn repeat and referral business
- Maintain accurate job documentation, photos, and videos
### DUTIES AND RESPONSIBILITIES
- Clear clogged drains, sewers, and mainlines in residential settings
- Identify root intrusion, grease buildup, scale, breaks, offsets, or collapsed pipe
- Use camera equipment to verify proper drain function and diagnose problems
- Communicate findings in a professional, customer-friendly manner
- Educate customers on long-term drain and sewer solutions
- Support the sales process by identifying repair and replacement opportunities
- Maintain, inspect, and properly care for drain cleaning and camera equipment
- Accurately document job details and upload information to CRM software (ServiceTitan)
- Follow all company safety standards, procedures, and policies
- Represent Apollo Plumbing professionally at all times
### QUALIFICATIONS
- Experience as a Drain Technician or in drain/sewer services preferred
- Strong mechanical aptitude and problem-solving skills
- Excellent communication and customer service abilities
- Ability to explain technical issues in an easy-to-understand way
- Self-motivated with a strong drive to succeed in a commission-based role
- Valid state driver’s license with a clean driving record
- Ability to work independently with minimal supervision
- Comfortable working in residential environments and varying conditions
- Ability to read, write, speak, and understand English fluently
- Basic computer skills and willingness to learn company software
### BENEFITS
* Commission-based earning potential * Opportunity for high income based on performance * Career growth and advancement opportunities * Paid training and ongoing support * Company vehicle and equipment (if applicable) Paid holidays and PTO (if applicable) *
Job Type
Full-time
Schedule
Monday to Friday
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Ability to Commute/Relocate
Troutdale, OR: Reliably commute or planning to relocate before starting work (Required)
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License/Certification
Driver’s License (Required)
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Work Location
* In person
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