Drain Technician

Job Title

Rooter Technician ------------------------------------

Location

Forsyth / Winston-Salem, NC

Schedule

Monday–Friday, 8:00 AM–5:00 PM + On-Call Rotation

Pay

Competitive pay based on experience

### Position Summary

Forsyth is seeking an experienced and motivated Rooter Technician to service residential customers throughout the Winston-Salem and Forsyth County area. This role focuses on diagnosing and clearing drain and sewer stoppages inside and outside of homes while providing excellent customer service.

### Key Responsibilities

• Diagnose and clear residential drain and sewer stoppages using professional drain cleaning equipment
• Operate drain machines safely and efficiently
• Pull and reset toilets as needed
• Disassemble and reassemble sink drain lines and related plumbing components
• Perform work both inside and outside residential properties
• Use an iPad and company software to:

+ Prepare service tickets + Upload photos + Enter detailed job notes + Collect customer payments * Hook up, tow, park, and back up a jetter trailer * Participate in an on-call rotation for after-hours calls, including evenings, weekends, and holidays * Cross-train in other service areas to assist the team when needed

### Qualifications

• Previous experience as a Rooter Technician or Drain Technician
• Strong diagnostic and troubleshooting skills
• Valid driver’s license with a clean driving record
• Ability to safely tow and maneuver a trailer
• Comfortable using tablets/iPads and mobile service applications
• Ability to perform physical labor and lift equipment as required

### Preferred Skills

• Experience with jetting equipment
• Strong communication and customer service skills
• Ability to work independently and manage time effectively
• Willingness to learn and grow within the company

### Compensation & Benefits

• Pay based on experience
• Consistent weekday schedule
• On-call pay opp...