Lead Plumber

Build a plumbing division from the ground up — with warm leads waiting on day one

Croaker is an established, well-respected HVAC company launching a residential plumbing division this summer. We're not starting from scratch — we already have a loyal customer base, a full back office that handles dispatch, scheduling, and billing, and a marketing engine feeding warm leads from day one.

We're hiring one licensed lead plumber to be the face of this launch. This is a founding seat. You'll run calls solo at first (we line up helpers from our existing team as the work grows), and as the division scales you'll help shape how it runs and who joins it.

The job is to serve.

Every home you walk into is someone trusting you with their house and their money. Your first question is always “what's best for this customer?” — not “what can I sell?” Take care of people that way and the revenue, the reviews, and the repeat business follow. We've built our whole reputation on it.

If you're a strong plumber who's tired of being just a wrench-turner — who genuinely wants to take care of people, walk a homeowner through their options, and build trust that lasts — this is built for you.

Our core values — non-negotiable

*If you can't commit to these with clients and teammates, please don't apply. They're a huge reason our culture works.*

• Do what you say you're going to do.
• Have a positive, can-do attitude.
• Be a team player.
• Always strive to exceed expectations.
• Be accountable and reliable.
• Integrity above all else.

What you'll do

• Serve the customer first. Listen, understand what they actually need, and treat their home like it's your own.
• Diagnose and repair residential plumbing: water heaters (tank & tankless), drain cleaning, water treatment/softeners, fixtures, faucets, toilets, and (later) slab leak detection.
• Present options the right way. Walk every customer through clear Good/Better/Best choices,...