Lead Residential Service Plumber / Field Leader

Benefits

* 401(k) * Bonus based on performance * Company car * Competitive salary * Flexible schedule * Free uniforms * Opportunity for advancement * Paid time off * Profit sharing * Relocation bonus * Signing bonus * Training & development We’re building something different in the North Country of New York.

Benjamin Franklin Plumbing is looking for a skilled residential service plumber who takes pride in their craft, values relationships, and wants more than just another job. We are building a team focused on quality workmanship, respect for our customers and each other, personal growth, and meaningful service to our community.

This is an opportunity to help shape a growing business from the ground up in one of the most beautiful regions of New York State.

We want someone who

• Takes pride in doing the job right
• Enjoys solving problems and helping people
• Communicates clearly and professionally
• Wants to grow personally and professionally
• Treats customers, teammates, and suppliers with respect
• Understands that trust is earned
• Sees plumbing as a skilled trade and a long-term career

We are especially interested in candidates who value craftsmanship, leadership, mentorship, and continuous improvement.

What You’ll Do

• Diagnose and repair residential plumbing systems
• Perform service, repair, and installation work
• Educate customers and provide options — not pressure or high-pressure sales
• Maintain high standards of workmanship and professionalism
• Build trust-based relationships with customers
• Work closely with dispatch and leadership to deliver exceptional service
• Maintain accurate job documentation and invoicing
• Help mentor apprentices and contribute to a positive team culture
• Maintain a clean, organized, and professional service vehicle

What We Value

• Quality over shortcuts
• Respect for customers and teammates
• Integrity and accountability
• Community involvement and giving back
• Clean wate...