Outbound Appointment Setter Representative (HVAC, Plumbing & Drain Services)

Outbound Appointment Setter Representative (HVAC, Plumbing & Drain Services)

Company

Super Service Today

Location

Danvers, MA (On-site)

About the Role

• High-volume outbound calling to drive bookings and revenue
• Reach out to new leads, past customers, and unsold estimates
• Book service appointments for plumbing, HVAC, and drain cleaning
• Work in a fast-paced, results-driven environment

Key Responsibilities

• Make consistent outbound calls daily
• Follow up on leads and previous service opportunities
• Re-engage past customers and generate repeat business
• Educate customers on services and create urgency
• Handle objections and confidently close bookings
• Accurately log notes and updates in the system
• Meet or exceed daily and weekly performance targets

Requirements

• Proven outbound sales or call center experience
• Experience in HVAC, plumbing, or home services is a strong plus
• Strong communication and persuasion skills
• Comfortable handling rejection and staying motivated
• Organized, reliable, and results-driven
• Must be available to work weekends (7-day operation)

What We Offer

• Competitive base pay + performance-based incentives
• Consistent lead flow
• Growth opportunities within a fast-growing company
• High-energy, team-oriented environment

If you're a hardworking team player who enjoys staying busy and wants to be part of a growing home service company, we'd love to meet you!!!