Plumbing Service Technician

General Job Description: ### Job Summary

We are hiring a Plumbing Service Technician to join our team in Katy, TX. This position is ideal for a dependable plumbing professional with hands-on service experience, especially someone with experience completing warranty work, service repairs, troubleshooting, and customer-facing plumbing calls.

The Plumbing Service Technician will be responsible for diagnosing, repairing, servicing, and maintaining plumbing systems for residential and commercial customers. This role requires strong troubleshooting skills, attention to detail, professional communication, and the ability to complete work safely and in accordance with company standards, plumbing codes, and warranty requirements.### Responsibilities

• Diagnose, service, repair, and maintain plumbing systems, fixtures, piping, water heaters, valves, drains, and related equipment.
• Perform warranty plumbing repairs and follow-up service calls for residential and commercial customers.
• Troubleshoot plumbing issues, identify root causes, and complete repairs efficiently and professionally.
• Review and interpret work orders, service tickets, diagrams, specifications, warranty notes, and jobsite documentation.
• Complete repairs in accordance with company standards, safety requirements, applicable plumbing codes, and warranty guidelines.
• Communicate professionally with customers, homeowners, builders, supervisors, vendors, and internal team members.
• Provide excellent customer service during service visits and maintain positive customer relationships.
• Complete accurate service records, work orders, warranty documentation, photos, material notes, and jobsite reports.
• Maintain tools, equipment, materials, service vehicle, and work areas in a clean, organized, and safe condition.
• Identify material needs and coordinate with field personnel or supervisors to complete service work efficiently.
• Follow all company policies, safety procedures, plumbing sta...