Residential Plumbing Technician

Cole Services, a family-owned company proudly recognized as one of Orange County’s 2025 Top Workplaces, has built a strong reputation for delivering high-quality residential plumbing, HVAC, and electrical services throughout Southern California. Our team is known for exceptional customer care, quality workmanship, and a supportive company culture where employees are valued and given opportunities to grow.

We’re looking for an experienced Plumbing Service Technician who takes pride in helping customers, solving problems, and delivering top-tier service on every call.

Position Summary

The Plumbing Service Technician is responsible for diagnosing, repairing, servicing, and replacing residential plumbing systems while providing an exceptional customer experience. This role requires strong technical ability, professionalism, and the ability to communicate solutions clearly with homeowners.

The ideal candidate is dependable, customer-focused, and confident in presenting repair and replacement options while maintaining high standards of workmanship and service.

Responsibilities

• Perform inspections, diagnostics, repairs, maintenance, and replacements on residential plumbing systems.
• Troubleshoot plumbing issues efficiently and provide clear, professional recommendations to homeowners.
• Educate customers on repair, replacement, maintenance, and upgrade options.
• Present estimates and discuss memberships, financing options, and available services when appropriate.
• Complete service documentation accurately in ServiceTitan and company systems.
• Maintain a clean, organized, and professional work environment and company vehicle.
• Communicate effectively with dispatch, installers, management, and customers throughout the service process.
• Participate in ongoing technical and customer service training.
• Deliver an exceptional customer experience that reflects company standards and values.

Requirements

* Minimum 3 years of residential plumbing experience requ...