Residential Service Plumber

At Sila, we know that long-term relationships aren’t built overnight, which is why the cornerstones of our business are quality and integrity. As recognized leaders for all things plumbing, heating and cooling, and electrical serving DC, MD, and Northern VA, we've grown by providing a best-in-class workplace for our employees to grow within. Our focus on quality and expert service has led to explosive growth, so we are seeking experienced Service Plumbers to join our team.

Are you looking for *stability, growth and development opportunities, and a compensation package that rewards you for your hard work and success**?* Come join the Sila team and realize what it is like to be a part of a company that also works for YOU!

Come grow with us! In exchange for your skillset and commitment, we offer:* Company vehicle, gas card, cell phone, and tablet * 401(k) with Company Match * High-quality, Affordable Medical, Dental, and Vision Insurance * Health Savings Account with company contributions * Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance * Paid Holidays * Paid Time Off (PTO) * Parental Leave * Tuition reimbursement * Special deals/Discounts on a variety of services and entertainment * Tool account * Safety shoe reimbursement * Family & friends discounts on services * Yearly Performance Reviews

Must be willing to work in DC!

### Sila Service Plumber Responsibilities:

• Customer Satisfaction (this always comes first!): Provide clear explanations and educate customers about their plumbing systems, offering preventive maintenance tips and energy-saving recommendations. Maintain customer satisfaction rate through post-service surveys and feedback. Strive to exceed customer expectations and resolve any concerns promptly.
• Achieve a best-in-class first-time fix rate by accurately diagnosing issues, arriving fully prepared with necessary tools and parts, and effec...