Service Tech - Plumber

Work hard, have fun!

At Cerris Systems, we believe in delivering quality craftsmanship while having fun along the way. Our group of construction companies prides itself on our almost 100-year history, our employee ownership structure, and our competitive pay and benefits. From the moment you start working with us, we’ve got your growth in mind. We believe Cerris isn’t just a great place to start your career – it’s a great place to watch it advance for years to come.

Come build the Extraordinary with us. Apply today!

Nature of Work

Responsible for functioning independently in troubleshooting, installations, repairs, and maintenance of plumbing mechanisms all while providing top-notch customer service.

Essential Duties & Responsibilities

• Plan and complete all necessary steps in the installation, maintenance, and repair of plumbing systems
• Troubleshoot malfunctions, interruptions, and failures of pumps and domestic hot water systems
• Adhere to the highest standards of quality and safety
• Ensure complete customer satisfaction from start to finished product
• Comprehend customer requirements and make appropriate recommendations/briefings
• Respond to emergency service requests
• Communicate in a professional manner with employees and customers
• Produce detailed service reports and time entry daily
• Operate and maintain an organized and well-inventoried vehicle
• Adhere to current plumbing rules, regulations, and codes
• Adhere to the highest standards of quality
• Proper use of tools and equipment
• Provide documentation including processes, daily logs, etc. as required for assigned projects
• Travel to jobs within service area and work with dispatch to ensure schedule is maintained and delays are promptly communicated
• Build positive relationships with customers
• Promote the company safety culture and safety awareness throughout the company, projects, or office
• Maintain a satisfactory driving record which, per Company’s vehicle...