Commercial Service Plumber

Summary

The Service Plumber is responsible for diagnosing, repairing, installing, and maintaining plumbing systems, equipment, fixtures, and piping in commercial service environments. This role focuses on troubleshooting issues, providing effective solutions, and ensuring customer satisfaction while following all applicable codes and standards. The Service Plumber will receive direct and indirect supervision. This position is a safety‑sensitive job, where the employee is responsible for and has the ability to impact their own safety as well as the safety of those around them. Therefore, all federal, state, and local laws regarding drug and alcohol use for safety‑sensitive jobs apply to this position.

Primary Duties

• Expertly diagnoses, repairs, installs, or replaces plumbing systems, fixtures, piping equipment, and controls used to transport water, waste, gases, or hot liquids
• Evaluates plumbing issues on-site and determines appropriate repair or replacement solutions
• Reads and interprets diagrams, manuals, and specifications to understand system layouts and service requirements
• Works cooperatively with co‑workers, customers, and other trades to ensure all work meets building codes (local and state), safety regulations, and legal requirements
• Accepts directives and guidance from Field Supervisor
• Ensures efficient and high‑quality completion of all service calls
• Maintains a clean and organized work vehicle, tools, and equipment
• Available and willing to travel to assigned service locations
• Available and willing to work overtime, on‑call rotations, evenings, or weekends as needed

Secondary duties

• Performs manual labor tasks that prepare the work area for primary service tasks
• Participates in meetings, workshops, training, and seminars as required
• Other duties as assigned

Minimum qualifications

• Minimum of 8000 OTJ hours in residential and/or commercial plumbing
• Journeyman’s license in plumbing preferred
• Solid und...