Counter Sales HVAC & Plumbing

Who We Are

With 42 locations throughout Pennsylvania, New Jersey, Maryland and Delaware and a team over 475 strong, APR Supply Co. is a premier full-service distributor of plumbing, HVAC and hydronic supplies.

APR Supply Co. bases our business and culture upon four core values; Customer, Accountability, Excellence, Results. Eligible applicants are expected to adhere to those values, and work alongside a team whose mission is to Create Enthusiastic Customers. CUSTOMER FIRST is our #1 core value and we seek a talented, enthusiastic, and customer focused individual to join our Lancaster, PA location.

What You'll Do

The Branch Sales Representative plays a crucial role in driving sales and building strong relationships with customers by identifying new business opportunities, nurturing existing accounts and achieving company, territory and branch revenue goals.

• Build and maintain strong relationships with existing customers to understand their needs, provide tailored solutions, foster loyalty and repeat business
• Proactively identify opportunities for expanding the customer base and increasing market share
• Assist customers in person or over the phone and prepare accurate and detailed quotations for products based on clients specifications
• Confirm orders are input and processed correctly and sales transactions ae completed accurately
• Pick customer orders from warehouse storage areas
• Make deliveries to customer locations on an as-needed basis
• Collaborate with customers to understand their evolving needs addressing customer inquires, concerns and issues promptly and professionally
• Gather and analyze customer feedback and preferences to provide insights for product or service improvements
• Collaborate with internal teams to develop comprehensive solutions that align with customer requirements
• Stay updated on product knowledge, industry trends, competitive landscape and market development through continuous learning and training programs
• Continuously renew your knowledge of company offerings, features and benefits
• Identify areas for improvement and implementing best practices to enhance overall branch efficiency and productivity
• Monitor health and safety policies/regulations in the branch environment
• Assist in keeping facility clean, neat, safe, and operating efficiently
• Willing to work some overtime when needed
• Other duties as assigned

Required for Success

• High school diploma or equivalent
• Valid driver’s license
• Successful sales abilities
• Strong computer skills and ability to navigate in Eclipse software
• Proficient written and verbal communications skills
• Problem-solving abilities and strong organizational skills
• Ability to effectively communicate with customers, various departments and vendors
• Self motivated and willing to work with others
• Detail-oriented

Why You’ll Love Us

For a glimpse at the day in the life for a Branch Sales individual, watch the following video: APR Supply Co. - A Day In the Life with Branch Sales (youtube.com) (https://www.youtube.com/watch?v=Fb17TO4NbDo)

This is a full-time position which includes a competitive wage and our full benefits package. Our benefits package includes health insurance, vacation and sick days, 401K plan, and much more.

Want more info? Visit www.aprsupply.com.

#IND-APR

#### Experience

Required* 2 year(s): HVAC/Plumbing Industry Experience

#### Education

Preferred* High School or better

#### Licenses & Certifications

Preferred* Driver's License

#### Skills

Required* Customer Service

Preferred* Communication * Picking * Inventory

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.