Drain Technician/ Drain Service Specialist

Drain Technician / Drain Service Specialist

West Side DrainFull-Time | Entry-Level & Experienced Technicians Welcome

Join a Team That Values Integrity, Excellence, Accountability, and Service

At West Side Drain, we’re looking for hardworking, customer-focused individuals who take pride in solving problems and helping people. Whether you’re an experienced drain technician or looking to start a career in the trades, we provide the training, tools, and support needed to succeed.

If you’re dependable, coachable, solution-oriented, and committed to delivering exceptional customer experiences, we’d love to meet you.

What You’ll Do

As a Drain Technician, you’ll diagnose, service, repair, and maintain residential and commercial drainage systems while providing outstanding customer service.

Responsibilities

• Diagnose drainage and sewer issues in residential and commercial properties
• Recommend effective solutions and explain findings to customers
• Clear clogged drains, sewers, sinks, tubs, toilets, and other drainage systems using professional equipment
• Operate drain cleaning machines, cables, hydro jetters, and related tools
• Perform video camera inspections and pipe locating services
• Diagnose and repair sewage ejector pumps, grinder pumps, and septic pumps
• Perform drain pipe repairs and installations as needed
• Maintain service vehicles, equipment, tools, and inventory
• Accurately document work performed and communicate with customers and office staff
• Follow all company safety standards and procedures
• Participate in occasional after-hours, weekend, or emergency service calls as needed

What We’re Looking

We’re seeking team members who demonstrate:

• Integrity – Do the right thing, even when no one is watching
• Accountability – Take ownership of your work and commitments
• Excellence – Strive to improve and deliver quality workmanship
• Service – Put customers and teammates first
• Positive Attitude – Bring energy, professionalism, and solutions to every situation
• Coachability – Willingness to learn, grow, and accept feedback

Qualifications

• Valid driver’s license with a clean driving record preferred
• Ability to lift, push, and pull 75+ pounds
• Comfortable working in various weather conditions and job-site environments
• Strong communication and customer service skills
• Ability to work independently and as part of a team
• Mechanical aptitude or drain/plumbing experience is a plus, but not required

Experience

• Drain cleaning experience preferred but not required
• Entry-level applicants encouraged to apply
• We are willing to train motivated candidates with the right attitude and work ethic

What We Offer

• Competitive pay with advancement opportunities
• Company vehicle provided for qualified technicians
• Paid training and ongoing development
• Tools and equipment provided
• Flexible scheduling
• Paid time off
• Employee discounts
• 401(k) with company match
• Health insurance
• Dental insurance
• Vision insurance
• Health Savings Account (HSA)
• Life insurance
• Parental leave

Why Join West Side Drain?

We’re building a team of professionals who care about their customers, support one another, and take pride in their craft. This is more than a job—it’s an opportunity to build a long-term career with a growing company that invests in its people.

Apply today and become part of a team that keeps our communities flowing.

Job Type

Full-Time

Pre-Employment Requirements

West Side Drain conducts pre-employment background and screening processes as permitted by law.

Pay: $25.00 - $32.21 per hour

Benefits

• 401(k)
• 401(k) matching
• Company truck
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person