Drain Technician

Description

Residential Drain Technician

At Hoover, we're more than a home services company—we're a team that feels like family. As a trusted and rapidly growing local business, we take pride in delivering exceptional service to our community while creating a workplace where employees feel supported, valued, and empowered to grow.

Due to continued growth, we are looking to add a skilled, customer-focused Residential Drain Technician who is motivated to build a long-term career with us.

At Hoover, you get more than just a paycheck—you get the opportunity to advance your career through ongoing training, strong leadership support, and a company that truly invests in its people.

Compensation & Benefits

• Performance Pay + Spiffs
• Biweekly pay schedule
• Medical, Dental, and Vision Insurance
• Prescription Drug Coverage
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Employee Assistance Program (EAP)
• Company-Matched 401(k) Retirement Plan
• Paid Time Off and Vacation
• 6 Paid Holidays
• NB Fitness Discount

Tools & Support

• Company Vehicle
• Gas Card
• Uniforms Provided
• iPad Provided
• Consistent Weekly Work Schedule
• Ongoing Technical and Professional Development Training
• Supportive Team Environment with Advancement Opportunities

Responsibilities

• Perform residential drain cleaning, troubleshooting, and system diagnostics
• Conduct system safety inspections and identify potential concerns
• Utilize company flat-rate pricing guides to provide accurate estimates
• Educate homeowners on available solutions, repair options, and preventative maintenance recommendations
• Present membership plans and additional service offerings when appropriate
• Build trust-based relationships with customers and provide exceptional customer experiences
• Complete post-service quality assurance checks
• Follow "Better Than You Found It" cleanup standards on every job
• Verify all completed work meets company quality sta...