Drain Technician

Job Summary

Swan has an open position for a Plumbing Sales/Drain Technician to meet with customers to identify and diagnose specific drain/sewer concerns. The Drain Technician gets the line(s) flowing and advises customers on next steps including a camera main inspection. Drain Technicians produce quality, on-time inspections and clearing of plumbing related jobs to meet the requirements of our customer agreement and in accordance with local plumbing codes.

Competitive Compensation Package

: Annual base salary + commissions with a earning potential of $100-150K annually!!

Key Responsibilities

• Demonstrates knowledge of sewer systems, repair and installation using standard tools, machinery, and equipment.
• Performs drain clearing at customer homes and provides overall assessment of known systems
• Provides guidance to homeowners on next steps in the process to permanently repair sewer lines
• Works efficiently and keeps job areas clean and organized.
• Works closely with Plumbing Service Manager and Dispatch in providing customer solutions.
• Properly represents the company when in the public and demonstrates company ethics.
• Establishes and maintains customer oriented focus.
• Communicates politely and effectively with, and in front of, customers.
• Works as part of a team with managers and other departments.
• Participate and attend department meetings.

Qualifications & Requirements

• Thorough knowledge of all sewer systems and plumbing safety codes
• Ability to work independently and manage time efficiently
• Strong communication skills, verbal and written
• Able to assist in evaluating assigned install team personnel on job performance and provide field coaching and as necessary.
• Follows and demonstrates company policies with team members
• Diagnostic and analytical skills
• Works well under pressure
• Demonstrates effective communication skills with customers, install team members, dispatch, and management

**Benefi...