Drains & Plumbing Manager

Day & Night Air Conditioning, Heating & Plumbing

is seeking a Drains & Plumbing Manager to oversee the company’s plumbing activities to include supervision of Plumbers, Drain Technicians, Camera Technicians, and all other people involved in our world-class drains and plumbing team. As a Senior Manager you will be responsible for overseeing the company’s monthly plumbing budget through proper planning and management of all calls ran by your team.

What We Have to Offer

• Competitive Pay - Total compensation between $130,000–$200,000 annually
• Affordable Medical, Dental, Vision, and Life Insurance
• Paid Time-Off + Paid Holidays
• Retirement plan (401k) + company match!
• Company vehicle, gas card
• Company credit card
• Company provided computer and cell phone

What You Will Do

• Set goals and achieve them effectively & consistently
• Review calls daily and track KPIs
• Identify plumbing sales trends and adjust as needed
• Manage, develop, coach, and motivate the plumbing team to develop their skills to ensure that a high professional standard is achieved
• Prepare and lead effective weekly meetings
• Manage the plumbing team under a fast-paced, high-stress environment
• Recruit, hire and train new and current plumbers
• Manage open estimates with our Inside Sales Representatives
• Track and analyze plumbing statistics based on key performance indicators
• Handling and resolving customer complaints regarding a product or service
• Work closely with vendors to ensure that we have the needed product now and, in the future, to achieve our goals without any loss of production
• Review all work performed to make sure it meets company standards

Who You Are

• Servant leader
• Excellent communication skills
• Proven leadership experience
• Enjoys coaching while ensuring accountability
• Home service experience required
• Recruiting, interviewing, hiring, and onboarding of team
• Building and maintaining relationships
• Abili...