Hybrid Sales - Plumbing Supply

Description: Join the Team at Hubbard Supplyhouse!

Hubbard Supplyhouse is seeking an energetic, self-motivated individual to join our family-like atmosphere. We are a plumbing and irrigation supply house that also specializes in kitchen, bath, appliances, and lighting. We proudly serve local plumbers, builders, and homeowners in bringing beautiful and functional living spaces to life. As a family-owned, Christian company, our Core Focus (Mission Statement) is “Honoring God with a great team that builds customer partnerships by delivering on expectations.” Our team is built on trust, service, and a commitment to doing things the right way. The ideal candidate thrives in a team-first environment and has a passion for customer service.

The Hybrid Sales Representative bridges inside and outside sales functions by managing existing accounts and growing a personal book of business. This role includes office-based sales responsibilities as well as field visits to customer job sites and businesses. The ideal candidate enjoys relationship-building, is motivated by sales growth, and is comfortable balancing inside sales support with outside sales prospecting.

Responsibilities

Customer Service & Customer Partnership

• Greet and assist walk-in and phone-in customers with professionalism, warmth, and urgency
• Manage multiple customer requests simultaneously while maintaining accuracy and a high level of service
• Ask the right questions to uncover the full scope of customer needs and recommend the best product solutions
• Troubleshoot product issues and provide technical support or coordinate next steps with vendors/manufacturers
• Enter orders accurately, process returns/warranties, and proactively follow up with customers on order status, backorders, and substitutions
• Build strong relationships with repeat customers by providing consistent follow-through, reliability, and problem-solving support
• Resolve customer concerns professi...