Inside Sales (Plumbing Wholesale & Contractor Accounts)

Description: Join the Team at Hubbard Supplyhouse! Hubbard Supplyhouse is seeking an energetic, self-motivated individual to join our family-like atmosphere. We are a plumbing and irrigation supply house that also specializes in kitchen, bath, appliances, and lighting. We proudly serve local plumbers, builders, and homeowners in bringing beautiful and functional living spaces to life. As a family-owned, Christian company, our Core Focus (Mission Statement) is "Honoring God with a great team that builds customer partnerships by delivering on expectations." Our team is built on trust, service, and a commitment to doing things the right way.

The Inside Sales representative will work cooperatively with outside sales and other members of the distribution team to grow existing customers, create new customers, and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction. The ideal candidate thrives in a "team first" environment and has a passion for customer service.

Responsibilities

Customer Relationship Management

• Evaluate customer inquiries to determine appropriate service level—resolving issues directly or escalate to specialized support teams
• Building customer loyalty by understanding business needs and developing tailored solutions that create mutual value
• Leverage CRM and company tools to enhance customer interactions, track engagement history, and implement best practices
• Implement strategic time management to optimize productivity and customer response times
• Support account development with clear revenue, product mix, and profitability goals
• Prepare quotes and pricing aligned with company standards and customer expectations
• Gain insight into customer operations, successful metrics, and purchasing processes
• Deliver professional, knowledgeable service that reflects company values at every customer touchpoint
• Adapt communication style to effectively engage different customer s...