Lead Plumber / Supervisor

Lead Plumber / Supervisor – Townsend, GA

Company

Jenkins Plumbing Company, LC

Location

Townsend, GA

Schedule

Full-Time | Monday–Friday

Position Overview

Jenkins Plumbing Company is seeking an experienced and dependable Lead Plumber / Supervisor to support our Townsend location. This role works closely with the Branch Manager and Assistant Manager to oversee daily operations, support team performance, and assist in the field when needed.

This is a hands-on leadership role that requires both supervisory skills and plumbing experience, ensuring operations run smoothly while maintaining productivity, accountability, and high-quality service.

Key Responsibilities

Team Supervision & Support

Provide day-to-day oversight of field technicians and support staff

Reinforce expectations set by branch leadership

Monitor attendance, productivity, and job performance

Address routine issues and escalate more complex concerns as needed

Field Support (Plumbing)

Assist technicians in the field as needed based on workload and staffing

Troubleshoot plumbing issues and support job completion

Serve as a working leader when additional hands are required

Ensure work meets company quality and safety standards

Operations Coordination

Assist with scheduling, dispatch, and daily workflow management

Help ensure jobs are completed efficiently and on time

Resolve day-to-day operational challenges to keep work moving

Timekeeping & Payroll Support

Review and verify employee timecards for accuracy each payroll cycle

Follow up on missing time, PTO, or discrepancies

Ensure on-call hours and regular time are properly recorded

Partner with Payroll/HR to resolve issues quickly

Customer Service

Support resolution of customer concerns or service issues

Maintain professionalism and ensure high-quality service delivery

Compliance & Documentation

Ensur...