Lead Plumber / Supervisor

Lead Plumber / Supervisor – Townsend, GA

Company

Jenkins Plumbing Company, LC

Location

Townsend, GA

Schedule

Full-Time | Monday–Friday

Position Overview

Jenkins Plumbing Company is seeking an experienced and dependable Lead Plumber / Supervisor to support our Townsend location. This role works closely with the Branch Manager and Assistant Manager to oversee daily operations, support team performance, and assist in the field when needed.

This is a hands-on leadership role that requires both supervisory skills and plumbing experience, ensuring operations run smoothly while maintaining productivity, accountability, and high-quality service.

Key Responsibilities

Team Supervision & Support

Provide day-to-day oversight of field technicians and support staff

Reinforce expectations set by branch leadership

Monitor attendance, productivity, and job performance

Address routine issues and escalate more complex concerns as needed

Field Support (Plumbing)

Assist technicians in the field as needed based on workload and staffing

Troubleshoot plumbing issues and support job completion

Serve as a working leader when additional hands are required

Ensure work meets company quality and safety standards

Operations Coordination

Assist with scheduling, dispatch, and daily workflow management

Help ensure jobs are completed efficiently and on time

Resolve day-to-day operational challenges to keep work moving

Timekeeping & Payroll Support

Review and verify employee timecards for accuracy each payroll cycle

Follow up on missing time, PTO, or discrepancies

Ensure on-call hours and regular time are properly recorded

Partner with Payroll/HR to resolve issues quickly

Customer Service

Support resolution of customer concerns or service issues

Maintain professionalism and ensure high-quality service delivery

Compliance & Documentation

Ensure required employee documentation is complete and on file

Support driver policy compliance for employees operating company vehicles

Assist with audits and maintain organized records

Hiring & Onboarding Support

Assist with onboarding and ensure new hires follow proper procedures

Reinforce that employees must be cleared by HR before starting

Qualifications

Previous plumbing experience required (residential preferred)

Prior supervisory or lead experience preferred

Ability to work both in the field and in a leadership capacity

Strong troubleshooting and problem-solving skills

Strong communication and organizational skills

Experience with timekeeping/payroll systems (e.g., Dayforce) is a plus

Valid driver’s license required

What We’re Looking For

A working leader who can jump in and support the team when needed

Someone dependable who holds others accountable

Strong attention to detail and follow-through

Ability to balance fieldwork with supervisory responsibilities

Why Join Jenkins Plumbing Company?

Employee-owned company (ESOP)

Competitive pay and benefits

Stable, growing organization

Opportunities for growth and advancement

Apply Today

If you’re ready to take the next step in your career and be part of a growing team, we’d love to hear from you.

Apply at

www.jenkinsplumbing.com

Before you begin your application, please click 'Link' to take a short assessment (Link). Once you have completed the assessment, return to this page to begin the application.

Jenkins Plumbing Inc. is an Equal Opportunity Employer. Jenkins Plumbing is an at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, veteran status, sex, sexual orientation or national origin.