Plumbing Sales Specialist

The Plumbing Sales Specialist is responsible for diagnosing Plumbing and drain issues, consulting with customers, and recommending appropriate repair or replacement solutions. This position combines technical knowledge with professional sales ability to convert service opportunities into completed projects.

The Plumbing Sales Specialist represents the company in customers' homes or businesses, providing accurate job estimates, recommending solutions, and ensuring projects are sold and executed according to company standards for quality, profitability, and customer satisfaction.

This is a 100% commission-based position, where earnings are directly linked to sales performance and the profitability of completed projects.

Key Responsibilities

• Sales Generation: Conduct outside sales to both club and non-club customers, focusing on the Plumbing Safety Inspection and sewer/ drain department.
• Brand Representation: Serve as a brand ambassador, maintaining a professional demeanor and adhering to company policies while operating company vehicles.
• Job Management: Monitor plumbing repair, sewer and re-pipe jobs daily to ensure they progress as planned and meet contractual timelines.
• Collaboration: Work closely with Field Drain Techs, Sewer Supervisors, PSI technicians and Sales Coordinators to provide accurate solutions and meet customer and company objectives.
• Customer Relations: Resolve contractual and job performance concerns with customers and Supervisors, maintaining a customer-oriented focus.
• Technical Skills: Demonstrate knowledge of general plumbing, camera operation, drain issues, and installation methods using standard tools and equipment.

Qualifications and Skills

• Minimum of 2 years of residential plumbing experience.
• Solid understanding of plumbing concepts, water distribution, and disposal systems.
• Ability to follow oral and written directions.
• Strong communication and customer service...