Plumbing Service Manager

Plumbing Masters Service Manager

Are you a sales-driven leader with a passion for helping the team succeed?

Do you love the thrill of closing a deal and coaching others to achieve

their potential?

Can you effectively train and coach sales to each of your service technicians with proven results?

Plumbing Masters, a family-run, residential service and repair company in Arizona, is looking for a dynamic Plumbing Sales Service Manager to join our team!

Who We Are

At Plumbing Masters, we’ve built our company on values of integrity and taking care of the customer. We believe in doing the right thing, not cutting corners, and treating our clients like family. With over 40 employees and a strong reputation, we’re dedicated to growing while maintaining the relationships we’ve nurtured for over 20 years since 2006.

Who You Are You’re a sales-driven individual with a proven track record of sales success. You love motivating and training your team, pushing them to exceed to hit every goal, and measuring their performance through key metrics like ticket averages, close rates, revenue, club memberships, and customer reviews. You know how to spot weaknesses, coach through shortcomings, and celebrate the wins. You win in all day-to-day operations of a sales manager handling quotes, permitting, coaching one on one, daily role playing, scheduling the right tech to job, watching the dispatch board, holding each team member accountable, disciplinary actions, refunds and complaints. You are a numbers guy, tracking KPI’s for the company and each technician. You understand margins and understand that a profitable company measures everything.

If you thrive in a competitive environment and are eager to take ownership of our sales process, you’re who we’re looking for!

Responsibilities: Lead and drive sales performance for each technician call by call Provide one-on-one coaching to improve sales techniques Track and ma...