Plumbing Service Project Manager

Company Description

The Sack Company is a commercial MEP (Mechanical, Electrical, and Plumbing) company that is currently looking for motivated candidates to join our Electrical Team.

Job Summary

The Plumbing Service Project Manager is responsible for overseeing and managing all plumbing service operations, including maintenance programs, service calls, troubleshooting, equipment replacements, retrofit projects, and customer support. This role ensures service work is completed safely, efficiently, on time, and within budget while maintaining strong customer relationships and high quality standards.

The Plumbing Service Project Manager oversees Service Technicians, Service Foremen, Apprentices, and support staff while coordinating with clients, vendors, dispatching, and company leadership. This role is responsible for scheduling manpower, managing service operations, supporting business development efforts, and ensuring customer satisfaction across all service projects and maintenance accounts. Thorough knowledge of plumbing systems, piping, fixtures, water distribution systems, drainage systems, and workplace safety practices is required.

Specific Duties

Oversee daily plumbing service operations, including scheduling, dispatching, and coordination of service technicians. Manage preventative maintenance programs, emergency service calls, troubleshooting, and repair work. Coordinate with clients, vendors, subcontractors, and internal teams to ensure successful project and service execution. Develop and maintain strong customer relationships while serving as the primary point of contact for service related matters. Review service proposals, estimates, work orders, and change orders. Monitor technician productivity, job progress, and project performance to ensure efficiency and profitability. Ensure all work complies with applicable codes, safety standards, and company policies. Conduct regular field visits to assess quality, safety...