Plumbing Technician

GENERAL DESCRIPTION OF THE JOB

The Plumbing Technician performs tasks relating to repairs/installation of plumbing, drain cleaning, evaporative coolers and sprinkler systems for residential and/or commercial customers of Brothers Plumbing Heating & Electric and is responsible for maintaining customer health, safety and satisfaction. Specific abilities and skills will vary between each technician and will be defined on the individual skills assessment worksheet.

JOB ACTIVITIES

• Ambassador and spokesperson for the company
• Communicate with the customer and answer their questions and concerns
• Work as a team with other team members
• Understand and follow all company philosophies, policies and procedures
• Understand and follow written and verbal instructions given
• Represent the company in a professional manner
• Complete required and requested paperwork correctly for the department by due dates given
• Perform related work as assigned
• Attend all required training classes
• Seek additional educational opportunities as needed
• Perform quality workmanship that meets current code requirements, manufacturer’s and company installation standards
• Meet company performance standards per performance reviews
• Follow all company safety rules and requirements
• Operate company vehicle in a safe & professional manner
• Progress from location to location in a time efficient manner using knowledge of maps, streets and directions
• Diagnose, service and repair plumbing, drain cleaning, evaporative coolers and sprinkler systems as needed
• Install and service plumbing, drains, evaporative coolers and sprinkler equipment

GENERAL QUALIFICATIONS and REQUIREMENTS

*Experience and Training, Education, Knowledge, Skills & Abilities:*

• Understand, diagnose, service, repair and install basic plumbing, drain cleaning, evaporative coolers and sprinkler systems
• Prior experience in the area of job site customer service
• Minimum high school diploma or...