Elite Service Experts
Commercial Plumbing Technician
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Job Description
Elite Service Experts is a leading Northern California-based facilities services provider serving the Greater Sacramento Valley and surrounding regions. We specialize in servicing commercial office, retail, industrial properties, multi-family housing, and high-end residential estates.
Our leadership team takes a hands-on, solutions-driven approach, delivering high-quality service with integrity and professionalism.
Our Mission
*To focus on being the best in delivering service, improving the lives and businesses of those we connect with, and serving others the way we want to be served (Matthew 7:12).*
Position Summary
The Plumber III Technician is a senior-level role responsible for independently performing advanced plumbing diagnostics, repairs, installations, and project work.This position serves as a field leader, capable of running jobs, mentoring junior technicians, and delivering exceptional customer experiences while maintaining efficiency and profitability.
Key Responsibilities
- Leadership and Accountability
- Lead by example in workmanship, professionalism, and customer service
- Act as a project lead when working with Plumber I and II technicians
- Uphold and demonstrate company Mission Statement and Core Values
- Take ownership of job quality, safety, and customer satisfaction
- Advanced plumbing and diagnostics
- Diagnose and repair complex plumbing, sewer, and drainage issues
- Perform installation, replacement, and maintenance of plumbing systems and piping
- Troubleshoot and repair fixtures including toilets, sinks, urinals, faucets, drinking fountains, and water systems
- Work on water, sewer, and gas systems safely and effectively
- Drain and sewer services
- Perform hydro-jetting, descaling, and mechanical drain cleaning
- Clear sewer and storm drain lines using appropriate equipment
- Operate sewer cameras to inspect, trace, and map piping systems
- Identify system failures including root intrusion, breaks, and blockages
- Field Estimating and Customer Interactions
- Perform on-site job scoping and estimating
- Communicate clearly with customers regarding scope, options, and recommendations
- Identify additional service opportunities where appropriate
- Ensure accurate documentation of work performed
- Excavating and structural work
- Perform or assist with excavation and trenching (manual or equipment)
- Conduct saw cutting, jackhammering, and surface removal (concrete, asphalt, etc.)
- Expose and repair underground utilities safely
- Equipment Operation
- Hydro-jetters
- Drain cleaning machines
- Sewer cameras and locating equipment
- Safety and Compliance
- Follow all company safety policies and OSHA standards
- Maintain clean, safe, and organized job sites
- Attend required safety meetings and training
- Customer Experience
- Deliver a Red Carpet Experience from arrival through completion
- Maintain professional appearance and communication at all times
- Represent Elite Service Experts with integrity and respect
Qualifications and Requirements
* High school diploma or equivalent * Valid California Drivers License with a clean driving record * Minimum 5 years of plumbing experience (or equivalent apprenticeship training) * Strong background in commercial and/or residential plumbing systems
Preferred Experience
- Previous leadership or supervisory experience (Lead Technician, Supervisor, or Maintenance Manager)
- Experience working in commercial or industrial facilities
- Familiarity with related trades (electrical, carpentry, drywall, etc.)
Additional Requirements
- Ability to pass background checks and drug screenings as required
- Strong communication and problem-solving skills
- Ability to work independently and in a team environment
Competencies (Knowledge, skills and abilities)
* Advanced knowledge of plumbing systems, service techniques, and best practices * Working knowledge of commercial building systems * Ability to diagnose problems and make sound decisions under pressure * Strong time management and organizational skills * Proficiency with smartphones and basic computer software * Ability to read, write, and communicate effectively in English * Adaptability in a fast-paced, changing environment
Software Experience
* Service Titan experience is a plus but not necessary. * Certain Path Training Experience is a plus but not necessary.
Compensation Benefits
* Weekly Pay * 401(k) with Company Match * Medical, Dental, and Vision Insurance
License and Certifications
* C-36 Plumbing License may be eligible for additional compensation
Offered compensation: $85,000/yr - $150,000/yr
##### Experience and License Requirements
- Ability to communicate in English
- Clean driving record
- Commercial Experience
- Commerical Plumbing
- Industry experience
- Lead technician experience
- Maintenance technician experience (optional)
- Pass a pre-employment background check
- Plumbing experience
- Valid driver's license
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