Plumbing Operations Manager

A growing mechanical services organization is seeking an ambitious and results-oriented Plumbing Operations Manager to oversee and accelerate the growth of the commercial plumbing department. This leadership role extends well beyond traditional plumbing management responsibilities. Today's commercial plumbing environment requires expertise in building performance, water system reliability, preventative maintenance strategies, technology integration, and long-term customer partnerships. The successful candidate will possess extensive technical plumbing knowledge, strong leadership capabilities, and a demonstrated ability to drive revenue growth while developing high-performing teams. This individual will serve as both an operational leader and business builder, capable of guiding technicians through complex mechanical challenges while cultivating new client relationships and expanding market presence.

From day one, the selected candidate should be comfortable providing technical direction in the field, engaging confidently with property managers and facility leaders, and identifying opportunities to increase service agreements, project work, and overall departmental profitability.

Key Attributes for Success

Technical Expertise

Possesses advanced commercial plumbing knowledge with the ability to evaluate job sites, troubleshoot complex system issues, support field personnel, and communicate solutions effectively to customers.

Innovation & Technology Focus

Comfortable utilizing field service software, digital reporting platforms, connected building technologies, and data-driven management practices to improve operational performance and customer experience.

Business Growth Mindset

Views every customer interaction as an opportunity to strengthen relationships, expand service offerings, and contribute to sustained departmental growth through proactive sales and business development efforts.

Primary Responsibilities

**Department...