Plumbing Technician

Plumbing Technician – Join Our Expert Team!

Starting pay of $55,000 per year plus Commissions

Location

Lakeland, FL 33810 | Schedule: Full-Time | Reports to: General Manager

Are you a skilled plumber with a passion for solving problems and helping people? We’re looking for a Plumbing Technician to join our growing team. In this role, you’ll diagnose and repair plumbing systems in both residential and commercial settings, ensuring smooth water flow and top-notch customer service.

Job Summary

The Service Plumber reports to the General Manager and is responsible for diagnosing and repairing plumbing issues and ensuring the smooth operation of water and drainage systems in both residential and commercial settings. The Service Plumber will play a crucial role in providing high-quality plumbing services to our customers.

Primary Roles and Responsibilities

1. Plumbing Services

• Provide expert plumbing services to residential and commercial clients.
• Diagnose and troubleshoot plumbing problems promptly and accurately.
• Perform repairs and maintenance on plumbing systems to restore functionality.
• Ensure the vehicle is cleaned, maintained and stocked to service customers as quickly as possible.

2. Customer Interaction

• “Pet the Dog” AKA break the ice and build a relationship.
• Communicate effectively with clients to understand their plumbing needs and concerns.
• Explain service options, costs, and timelines clearly and professionally.
• Ensure high levels of customer satisfaction through exemplary service delivery.
• Provide options to customers and educate them to make a decision on the suggested repairs .
• Estimate jobs, perform work and collect payment on residential jobs.

3. Efficiency and Quality

• Execute plumbing services efficiently, meeting industry standards and best practices.
• Prioritize tasks and manage time effectively to complete service calls promptly.
• Communicate effectively with dis...