Residential Plumbing Service Technician

Benefits

* 401(k) matching * Company car * Competitive salary * Dental insurance * Free uniforms * Health insurance * Paid time off * Training & development * Vision insurance Customer-based activities involved in this position require an individual who is professional, independent, adaptable, dependable, and who possesses initiative within the scope of his/her experience. The ability to effectively communicate with all customers and fellow staff. Representative duties include:

• Perform repairs, installation, routine service and maintenance on residential and light commercial plumbing equipment to the standards set forth by ZPH through initial and on-going training
• Assess client concerns and provide recommendations to address their concerns
• Make necessary on-site repairs or schedule repairs to be completed with client approval
• Keep detailed account of work performed during each scheduled appointment, including all information and signatures
• All on-site financial transactions for completed work by clients and the responsible handling of cash, checks, and credit cards after work is completed
• The ability to effectively use and take care of a company provided mobile communication device after trial employment period. Provide timely and professional communication through email, text, and phone to fellow staff and clients
• Utilize and understand company dispatching software
• Maintain a professional appearance at all times - company uniforms provided
• Perform related duties as assigned by manager, supervisor, or President
• Physical demands include driving, getting in and out of a work truck, lifting tools and equipment in and out of a truck, climbing ladders and stairs, bending and stretching to gain access to equipment located throughout homes and businesses
• Perform job duties without direct oversight or assistance
• Maintain regular communication with office personnel for status updates and job scheduling
• Submit parts-requests to th...