Plumbing SME Consultant — Instructional Content

Job Title

Plumbing SME Consultant — Instructional Content

Department

BILT Education / Content Development

Reports To

Program Manager, BILT Education

Type

Contract

Main Location

BILT - Global Brand Support Center, Grapevine, Texas 76051

Overview

BILT Incorporated is a fast-growing software-as-a-service company revolutionizing instructions and training for consumers and professional technicians alike. BILT creates official 3D Intelligent Instructions® for thousands of products from hundreds of innovative brands and hosts them on a free mobile app. Users can manipulate interactive animations on a touchscreen, providing superior training differentiator for products that require assembly, installation, maintenance, programming, or repair. BILT’s mission is to create an experience so enabling and empowering that it turns users into promoters of the brands we serve. Our Global Brand Support Center is located in the Dallas-Ft. Worth metroplex between DFW airport and the Southlake Town Square.

BILT transforms complex assembly, installation, training, and maintenance processes into interactive 3D guided experiences. BILT partners with leading manufacturers, retailers, and enterprise organizations to reduce support costs, improve customer experience, accelerate onboarding, and drive operational efficiency through immersive visual instruction technology.

About the Job

BILT is building the most comprehensive 3D interactive instruction platform for the skilled trades, and we're looking for a working plumber to help us get the content right. This is not a teaching job and it's not a writing job — it's a consulting role where your hands-on experience in the field becomes the foundation for instruction sets that students and technicians will actually use on the job.

You'll work directly with BILT's content team to review, validate, and refine step-by-step plumbing procedures across 8 core project areas...