Plumbing Technician II

Job Summary

We are seeking an experienced and customer-focused Plumbing Technician II to join our growing team. In this role, you will independently perform plumbing diagnostics, repairs, maintenance, and installations for residential and light commercial customers. This position requires strong troubleshooting skills, attention to detail, and a commitment to providing excellent customer service.

You will work independently on the majority of service calls and be responsible for accurately diagnosing plumbing issues, recommending appropriate solutions, and completing repairs safely and efficiently. This position also serves as a resource for Technician I employees and may assist with training, mentorship, and support for less experienced technicians when needed.

Duties

• Diagnose and repair residential and light commercial plumbing issues.
• Perform drain cleaning and main line clearing services.
• Conduct sewer camera inspections.
• Perform hydro jetting operations.
• Install, repair, and replace residential and commercial water heaters.
• Replace valves, pressure reducing valves (PRVs), hose bibs, fixtures, and other plumbing components.
• Read and interpret work orders, service notes, manufacturer specifications, and technical documentation.
• Operate hand tools, power tools, drain cleaning equipment, sewer cameras, and diagnostic tools safely and effectively.
• Communicate repair recommendations and findings clearly to customers.
• Document completed work accurately using company software and service records.
• Maintain company vehicle, tools, equipment, and inventory.
• Follow all company safety procedures and industry best practices.
• Assist with training and mentoring newer technicians when needed.

Requirements

• 2-3 years of plumbing or related trade experience preferred.
• Strong understanding of residential plumbing systems and repair techniques.
• Experience diagnosing and repairing plumbing issues independently.
• Experience using...