Residential Service Plumber

About Us

Heritage Heating & Cooling is a rapidly growing, locally owned residential home service company based right here in Southgate. We pride ourselves on being the neighborhood-trusted experts for HVAC, plumbing, and drain services. We don't believe in the cold, corporate grind — we believe in building a team where high performers are exceptionally rewarded, and every team member has a direct impact on our growth.

If you are a skilled plumber who loves interacting with customers, solving problems, and maximizing your earning potential through in-home sales, you’ll fit right in.

What We Are Looking For

We are expanding our plumbing and drain division and need a Plumbing Sales Tech who can handle everything from a standard service call to a complex residential plumbing diagnosis. In this role, you aren’t just turning wrenches; you are the trusted advisor in the home, offering homeowners the best solutions, options, and financing packages to fix their issues for good.

Key Responsibilities

• In-Home Service & Diagnostics: Respond to residential service calls to diagnose, troubleshoot, and repair plumbing systems, water heaters, sumps, and drain issues.
• Customer Consultation & Sales: Clearly explain technical problems to homeowners and present multiple repair or replacement options.
• Revenue Generation: Utilize your industry knowledge to offer system upgrades, service agreements, and seamless financing options (like GreenSky and GoodLeap) to maximize ticket sizes.
• Maintain Excellence: Keep your company truck clean, stocked, and ready to roll, ensuring a professional image on every neighborhood visit.

What You Bring to the Table

• Experience: Solid background in residential plumbing service and drain cleaning. (Master Plumber or Journeyman license is highly preferred, but un-licensed techs with extensive field/sales experience are welcome to apply).
• Sales Mindset: A proven track record of meeting or exceeding sales goals in a residential service environment. You know how to build value, handle objections gracefully, and close the job.
• Tech-Savvy: Comfortable using modern tablet-based CRM software (ServiceTitan) for dispatching, invoicing, and presenting options to customers.
• Professionalism: Clear communication skills, a clean driving record, and a background check pass are required.

Benefits & Perks

• Uncapped Earning Potential: Competitive base pay plus a lucrative commission structure on sales and installations. Top performers easily clear six figures.
• Local Routing: Dispatched efficiently across Metro Detroit and Southeast Michigan so you spend less time sitting in traffic and more time earning.
• Growth Opportunities: Be a foundational member of our expanding plumbing division with a clear path to leadership roles.
• Supportive Culture: Direct access to ownership, a collaborative team environment, and the tools you actually need to succeed.

Schedule

• Day shift
• Monday to Friday with rotating weekend/on-call availability

Ready to build something great with a local team? Apply today with your resume or a summary of your experience!

Pay: $50,000.00 - $125,000.00 per year

Benefits

• Company truck
• Dental insurance
• Fuel card
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person