Plumber - Residential Service (Auburn, AL)

Job Title

Residential Plumber Classification: Non-exempt (Hourly) Reports To: General Manager Date of Revision: February 2025 Summary: At High Priority Plumbing and Services, Inc., we specialize in providing exceptional residential and select commercial plumbing solutions. Our expert team of plumbers is dedicated to installing, repairing, and maintaining a wide range of plumbing systems, fixtures, and appliances with precision and care. We pride ourselves on delivering outstanding customer service by ensuring clear communication between our clients, dispatch team, and billing department. Every member of our team is committed to offering accurate cost estimates and creating an experience that exceeds customer expectations. A person in this position will possess excellent communication skills, both in person and over the phone, able to engage with customers professionally and clearly to explain issues, provide accurate cost estimates, and offer solutions. Supervisory Responsibilities: Occasionally oversee, guide, and mentor Plumber Apprentices/Helpers on job sites, providing direction and support to ensure quality workmanship and adherence to safety standards. Duties/Responsibilities:* Diagnose and repair plumbing issues, including leaks, clogs, water heaters, fixtures, and more. * Perform routine maintenance and service calls for residential and commercial plumbing systems. * Utilize Service Titan to receive dispatches, manage work orders, document job details, and process payments. * Maintain accurate records of inventory and restock service van as needed. * Provide exceptional customer service by explaining repair options and pricing clearly. * Ensure compliance with local plumbing codes and safety regulations. * Collaborate with the dispatch team to optimize scheduling and minimize downtime. * Conduct thorough inspections to identify potential plumbing problems before they become major issues. * Install plumbing systems and fixtu...